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Our Philosophy


New Castle recognizes the need to be close to our customers to ensure that the process of purchasing stainless steel is as simple and seamless as possible, and our philosophy of excellence drives us toward a goal of being your BEST supplier of stainless steel plate.  To be an excellent supplier the journey requires us to develop a habit of excellence in all the little things — safety, quality, communication, technical support, production operations, logistics, delivery performance — that make up all of our business processes and by cultivating a passion for continuous improvement.  Commercial and Operational Excellence is a corollary of this passion for continuous improvement and performance.

It is our goal at NCSP to be the easiest company to do business with, and this is strongly exhibited in our responsive, instant communication, shortest lead times in the industry, and best in class delivery performance.  It is the committed and dedicated staff of people in New Castle who drive this journey of excellence every day to safely and reliably deliver a quality product that meets or exceeds your needs and expectations, on time!

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